As a content creator in Secondlife for over a decade now I have had the occasional dissatisfied customer and I always do my best to help any way I can. When ever possible I have done custom fix jobs for polite customers when they pointed out something that I missed. Skin making is tricky business and imperfections are bound to happen. That is why I offer my newer "Economy" Skins at the low price of only 250L's. However some times ..... most of the time...... an issue is not with my skin but with the user.
So over the last two days I had to deal with a customer who for this article we will call Karen. See what I did there? ;) lol
So Karen contacted me asking if my skin was BoM and if it would work with the Amasonia body by SKING. I replied that all my skins are BoM because.... they are.... and that it works just fine. I thought that was the end of it until the other day when she sent a few pictures of herself wearing my SPANKED Bianca muscle skin on the Amasonia 2.0 body and complained there was an issue between how it looked with the Omega applier vs BoM layer. I could see clearly in her picture there was a difference and thought maybe I missed something.
So I went to my workshop to compare the omega applier to BoM..... but found no issues. So I created four folders. Two for Sking Amasonia and two for Maitreya. For each type of body I had one that was BoM and one that was omega only. And for the Amasonia body I also compared the 2018 version to the 2.0. I tested my Omega appliers to my BoM layers and found no issues with my skin ...... zero..... none. Hmmmm... what's the problem?
So I looked carefully and the only thing I could see was that the mesh for the Amasonia 2018 and 2.0 were different..... clearly different. I also noticed that the 2.0 version had a color tone set on it that came as default which is easily fixed by putting on the SKING hud and resetting the RGB to normal pure white. Problem solved right? Nope..... not for Karen.
So after carefully explaining, showing photos and offering the findings to Karen she insisted that it wouldn't fix anything and that I should include my skin as a tattoo layer to fix the issue. She kept pestering and pestering to the point where now matter how much I explained it to her she just wasn't having it. So I finally had to block her knowing full well she'd give me a bad review..... and I was right.
And that is why I document everything. Now I can not share the private IM as that would be a violation of SL-TOS but I can share the photos of my experiments and findings. Below you can see my SPANKED Bianca Muscle skin both applied with omega and BoM. You can also see how although the SKING body has clearly a different mesh that my skin only changes slightly..... because of the body. Also take note as advertised on my Marketplace store that my muscle skin is a subtle contouring and not a roided vein popping skin.
So the moral of the story is that if you are a content creator in SecondLife you are bound to run across a Karen. But the good news is they are rare. In my 10+ years selling I have only dealt with a tiny handful. For the rest of my customers I will continue to create for you. Thank you for all your support and good reviews. I love you!
